Frequently Asked Questions
Find answers to the most common questions about our rental service.
You'll need a valid driver's license, a government-issued ID or passport, and a credit card in the renter's name. International visitors should also carry an International Driving Permit (IDP).
The minimum age to rent a car is 21 years old. Drivers under 25 may be subject to a young driver surcharge. Some premium vehicle categories may require drivers to be 25 or older.
Yes, you can cancel your reservation up to 24 hours before your scheduled pick-up time for a full refund. Cancellations made within 24 hours may incur a cancellation fee.
Absolutely! You can extend your rental by contacting our customer support team at least 24 hours before your scheduled return. Additional days will be charged at the daily rate.
Basic insurance coverage is included with every rental. We also offer comprehensive insurance packages for additional peace of mind, covering damage, theft, and third-party liability.
Yes, we offer one-way rentals between our locations. A one-way fee may apply depending on the pickup and drop-off locations selected.
We accept all major credit and debit cards, as well as bank transfers for longer-term rentals. Cash payments are not accepted for security deposits.
If the car is damaged, please contact our roadside assistance immediately. Depending on your insurance coverage, you may be liable for an excess amount. Our team will guide you through the process.